The Museum welcomes all visitors and strives to ensure that its exhibitions, programs, and public facilities are accessible to everyone.
All public areas of the Museum are wheelchair accessible.
This includes the Museum entrance, all galleries, Edmond J. Safra Hall, the Heritage Café, the Pickman Museum Shop, and Andy Goldsworthy's Garden of Stones. Wheelchairs are available in the main lobby on a first-come, first-served basis. Wheelchair-accessible restrooms are located on all floors of the Museum.
Audio Tour of the Core Exhibition
English and Spanish versions of the acclaimed Antenna™ audio tour of the Museum’s Core Exhibition are available for $5. The award-winning English version is narrated by Meryl Streep and Itzhak Perlman. Neckloops are available free with rental. Transcripts in regular and large print in English and Spanish are also available for free. The full length of the audio tour is 1.5 hours but can be shorter depending on the visitor’s preference of getting in-depth information about artifacts or overviews of sections.
Infrared Assistive Listening Devices for Edmond J. Safra Hall
Edmond J. Safra Hall is a theater equipped with infrared assistive listening devices (headsets and neckloops). These are available at the admissions desk. A major credit card or driver's license is needed as a security deposit.
Large Print Transcripts in English and Spanish
Transcripts in regular and large print in English and Spanish are also available for free. The full length of the audio tour is 1.5 hours but can be shorter depending on the visitor’s preference of getting in-depth information about artifacts or overviews of sections.
Videos in the Core and Special Exhibitions use Open Captioning.
Service animals are permitted.
Group Tours for Visitors with Developmental Disabilities
Group tours of the Museum can be tailored to visitors' special accommodations. It is recommended that tours be booked three weeks in advance of the visit and please tell us about your special needs when making the reservation.
Information about scheduling a group tour for students.
Information about scheduling a group tour for adults.
For further information about accessibility options and special needs accommodations, please contact George Panagi, Manager of Visitor Services, at firstname.lastname@example.org or 646.437.4207.