The Museum welcomes all visitors and strives to ensure that its exhibitions, programs, and public facilities are accessible to everyone.
Experience the Core Exhibition and learn about Jewish life before, during, and after the Holocaust through personal stories and artifacts. Special exhibitions explore historical events and a deep, evolving heritage.
Tours can be given in ASL, led by a Deaf Museum Educator, with at least three weeks advance notice, including the tour Meeting Hate with Humanity: Life During the Holocaust.
Most ASL@MJH programs take place one Wednesday evening per month at 6 P.M. Programs begin with light refreshments, followed by free, private gallery tours in American Sign Language that are led by Museum educators who are Deaf.
Special events for ASL@MJH will be interpreted by certified ASL interpreters.
ASL@MJH is free but pre-registration is required. Due to space constraints, sign language students are not permitted.
New events are being planned. Please check back soon.
ASL@MJH is made possible by a generous gift from Conference on Jewish Material Claims Against Germany: Rabbi Israel Miller Fund for Shoah Research, Documentation and Education.
All public areas of the Museum are wheelchair accessible.
This includes the Museum entrance, all galleries, Edmond J. Safra Hall, the Heritage Café, the Pickman Museum Shop, and Andy Goldsworthy's Garden of Stones. Wheelchairs are available in the main lobby on a first-come, first-served basis. Wheelchair-accessible restrooms are located on all floors of the Museum.
Free Audio Tour of the Core Exhibition
The Antenna™ audio tour of the Museum's Core Exhibition is available for free thanks to the generosity of Con Edison. The award-winning English version is narrated by Meryl Streep and Itzhak Perlman.
The free audio tour is available in the following languages in addition to English: Spanish, French, Hebrew, German, Russian, and Japanese.
Neckloops are available free.
Transcripts of the audio guide are available for free in regular and large print in English and Spanish.
Free audio guides are made possible by:
Assisted Listening Devices for Guided Tours
Assisted Listening Devices are available to visitors with hearing loss for use during guided tours. The earpiece enables users to hear the tour guide even if the galleries are full of people.
Infrared Assistive Listening Devices for Edmond J. Safra Hall
Edmond J. Safra Hall is a theater equipped with infrared assistive listening devices (headsets and neckloops). These are available at the admissions desk. A major credit card or driver's license is needed as a security deposit.
Large Print Transcripts in English and Spanish
Transcripts in regular and large print in English and Spanish are also available for free. The full length of the audio tour is 1.5 hours but can be shorter depending on the visitor's preference of getting in-depth information about artifacts or overviews of sections.
Videos in the Core and Special Exhibitions use Open Captioning.
Service animals are permitted.
Group Tours for Visitors with Developmental Disabilities
Group tours of the Museum can be tailored to visitors' special accommodations. It is recommended that tours be booked three weeks in advance of the visit and please tell us about your special needs when making the reservation.
Information about scheduling a group tour for students.
Information about scheduling a group tour for adults.
For further information about accessibility options and special needs accommodations, please contact visitor services at firstname.lastname@example.org or 646.437.4202.